Amar, firstly, thank you so much for taking the time to share your thoughts with us. We genuinely appreciate your feedback, and we're sorry to hear that our materials didn't quite take off for you.
We understand the importance of engaging content, and we apologize if the PowerPoint presentations lacked the visual flair you were hoping for. We'll definitely take your comments to heart as we continue to improve our products. The good news is that we just finished updating the CFII PowerPoints with more color, pictures, and engaging content, and the CFI and MEI are next in line for the updates. We’re also currently looking for a professional company to hire to take the presentations to the next level.
Regarding the run-on sentences, we'll be sure to tighten up our linguistic seatbelts in future updates. We want your learning and teaching experience to be as smooth as possible! The Aviation Instructor's Handbook is exactly what the FAA, DPE, and PTS are expecting you to reference on your checkride so we do focus on that content in the FOI lessons. If you weren’t using it, I’d recommend checking out the Condensed lessons as those remove a lot of the details and explanations.
It's disheartening to hear that you regret your purchase, but we'd like to turn things around for you. You’ll be happy to hear that we do offer refunds, our refund policy makes it clear that all it takes is a simple email. We want to ensure that you and everyone else is 1000x satisfied with their experience and wouldn’t want to hold anyone to a product that they wouldn’t find use in.
We’ll continue to improve the content based on your suggestions. Best of luck with your training and teaching. Thanks again!
Nate